Alta Management No 1 Ltd (T/A Alta Apartments) is a responsible organisation. We value our customers, therefore this Privacy Statement is binding upon Alta Management No 1 Ltd together with its directors and employees and is entered in the minutes of the company.
All information collected from our customers and members is treated as strictly confidential and is used only for the purpose of communicating with our customers.
Alta Management No 1 Ltd does and will not give, sell or transfer information regarding our customers to any other organisation. Privacy is secure to the extent that the information gathered in the course of business will not be disclosed to any other company or individual except as directed by law.
If you require access to your information, please contact Alta Management No 1 Ltd at the following contact points
The Privacy Officer
Alta Management No 1 Ltd
PO Box 3419
Australia Fair Q 4215
Phone (07) 5555 1800
Fax (07) 5531 1350
This Privacy Statement applies to all business activities of Alta Management No 1 Ltd, including its website, direct mail and telemarketing activities to the extent that they affect or involve the collection, use, disclosure or handling of personal information.
Alta Management No 1 Ltd understands the importance to its customers of the discreet and confidential handling of their personal information. It is Alta Management No 1 Ltd ‘s policy to comply with the requirements of the Privacy Act 1988 and the National Privacy Principles contained in that Act in all activities of Alta Management No 1 Ltd the collection, use, disclosure and handling of personal information.
In this Privacy Statement personal information means information (including information or opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).
Collection
Alta Management No 1 Ltd will collect personal information by lawful and fair means and not in an unreasonably intrusive way.
Where practicable, Alta Management No 1 Ltd will make known the purpose for which it is collecting personal information and will collect personal information concerning an individual only from that individual.
Use and Disclosure
Alta Management No 1 Ltd will not use personal information concerning an individual for a purpose other than the primary purpose for which it was collected, unless Alta Management No 1 Ltd has obtained the consent of the individual to use of that information for a secondary purpose.
Alta Management No 1 Ltd may use personal information for a purpose other than the primary purpose (known as a secondary purpose), without explicit consent from the individual, only if the secondary purpose is related to the primary purpose, or there is a reasonable expectation that the information could be used for a secondary purpose.
For example, in the event of a customer purchasing a product or service from Alta Management No 1 Ltd as a result of a telephone call, it could be reasonably expected that a related secondary purpose such as mail of a Newsletter could follow.
If it is not practicable to obtain the individual's consent and the individual has made known to Alta Management No 1 Ltd the individual's desire not to receive any further direct marketing and/or telemarketing communications, Alta Management No 1 Ltd will cease any direct marketing and/or telemarketing communications to the individual.
Personal information collected and/or stored by Alta Management No 1 Ltd for an individual will not be disclosed to any other third party, unless the individual has been first contacted by a director or authorised employee of Alta Management No 1 Ltd via mail or telephone, asked to opt in, and has consented to do so.
Data Quality
Alta Management No 1 Ltd will take all reasonable steps to ensure that personal information that it holds is accurate, complete and up-to-date.
Security
Alta Management No 1 Ltd maintains data security insofar as data is possible to protect through virus protection and internal quality procedures.
Open Access
On request by individuals, Alta Management No 1 Ltd will make known to those individuals the types of personal information it holds, the purpose for which it is held and how Alta Management No 1 Ltd collects, holds and uses that information.
On request by an individual, but subject to the exceptions prescribed by the National Privacy Principles, Alta Management No 1 Ltd will provide the individual with access to their personal information and will allow that individual a reasonable opportunity to correct any inaccuracies or out-of-date information.
A request for access to the personal information held by Alta Management No 1 Ltd concerning an individual can be made by that individual to Alta Management No 1 Ltd 's Privacy Officer on the numbers or address mentioned above. A fee may apply.
Identifiers
Alta Management No 1 Ltd will not use tax file numbers or other government-issued identifiers, other than the ABN, to identify a record of personal information relating to an individual.
Anonymity
Alta Management No 1 Ltd will maintain the anonymity of an individual in a database of personal information unless the identity of the individual is necessary to perform a lawful activity.
Other Transfer of Information
Alta Management No 1 Ltd will not transfer personal information relating to an individual outside Australia unless the individual has consented to such a transfer and Alta Management No 1 Ltd has satisfied itself that the recipient of the personal information will uphold principles for the handling of personal information which are similar to the National Privacy Principles.
Any questions or comments concerning Alta Management No 1 Ltd privacy policies and practices, any requests for access to an individual's personal information held by Alta Management No 1 Ltd and any general privacy inquiries should be addressed as above.
Cookies
We and our trusted third party service providers may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our web pages and newsletters. This information allows us to continually improve our services to provide you with a better overall experience.
Cookies are small files stored on your computer which allow us to recognise you when you return to our site. Cookies can make the web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many websites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.
